Your sales team is busy with floor customers. Meanwhile, the leads from your website, missed calls, and AutoTrader just sit there. By the time someone follows up, that buyer is at the dealer down the street. Lugano deploys an AI that follows up every single one — instantly, personally, around the clock.
Most dealerships only follow up with the hottest leads — and let the rest go cold. Lugano makes sure every single buyer gets a personal, timely response, whether it's 2pm or 2am.
Three fully managed AI systems that work around the clock so your team can focus on selling.
Every inbound lead gets a personal, conversational follow-up by text and email. Your buyers feel like they're talking to someone on your team — because they essentially are. We handle the entire back-and-forth until they're ready to come in.
Core ServiceThe system books test drives and service appointments directly into your team's calendar, then sends automated reminders to cut down no-shows. More appointments kept means more cars sold — simple as that.
Reduces No-ShowsEvery conversation is automatically logged and synced. Lead stages update themselves. The right salesperson gets notified at exactly the right moment. Plugs into VinSolutions, DealerSocket, and more — without replacing your existing stack.
Zero Manual EntryWe handle every part of the setup. You don't need to be technical — you just need to show us your process.
A no-show is money walked out the door. Our automated reminder system keeps buyers engaged from the moment they book to the moment they arrive.
Reach out any way that works for you. We'll set up a free strategy call to walk through exactly what Lugano can do for your store.
We typically respond the same business day.